Sunday, January 18, 2009

8 Points To An Effective Collection Letter

While cleaning my filing cabinet to start the new year, I chanced
upon an article given me when I was just starting my career as a banker.
(would you like to know how old this article is? e-mail me ^-^)

8 Points To An Effective Collection Letter

1.Be short and Sweet
A collection letter has just one objective: to bring in the money owed.
Do not get involved in why the customer is late. If he had valid reason, you would have heard from him before this point.

2.Don’t use difficult words
Complex language may be a necessity in complex legal documents. A collection letter is not one of those.

3.State how much
Make it easy for the debtor. “Mr. X, you owe us P x x x as of this date.

4.State your request
You are writing the debtor for a specific reason. After reading your letter, will he?

5.Let him save face
For hundreds of years, Orientals have realized that people will take desired actions much faster if they are also offered the opportunity to save face.

6.Give him a reason
Show your debtor a potential benefit in paying and you’ll increase the chances of receiving yours.

7.Keep it pleasant
When you go at debtors with clenched fists, they react in same fashion. When they feel that you are wrong, they are justified in not paying.

8.Follow through
Don’t make any promises you don’t intend to –or can’t keep. If you set a deadline “...or else…”, then do it. Otherwise, you will appear less believable.

Some points to consider :

No banker likes to turn over to an outside collection agency, customer accounts. It’s an indication that “He has failed and is incompetent in handling accounts”. Nor is it the best move for bank public relations. It is also expensive, draining the bank’s income. Not unless, of course if it is a quasi-bank or credit card company with their questionable lending practices.

Sunday, January 11, 2009

Home Visits

These are some of the initial comments I got for 2009.It's all about
VISITS(again!) I thought it might be timely to update and republish
our 7/08 Chapter.

Case No. 1
ocianne said...
hi banker,
happy new year! although mine was not so great. problema din sa CC. sometimes i feel like killing myself kasi sobrang baon na ako sa utang sa mga credit cards na yan..... kasi nahihiya talaga ako pag may CA na pumupunta sa bahay at ang kasama namin ang minumura mura e.

Case No. 2
may nagpunta n rin d2ng babae s bhay nmin n tga molaer at nag
occular din pra nmn s bankcard cc ng misis ko

Case No. 3
Anonymous said...
...ang kulit banker nabwiwisit na ko pumunta ba naman sa bahay buti na lang tinago ako ng mga father ko ito pa nag worry banker baka biglang pumunta sa work area ko na skul nakakapraning, ano ba dapat kung gawin pag nagpunta? at makita ko...

Trespass to dwelling
Art. 128. Violation of domicile. —
any public officer or employee who, not being authorized by
judicial order, shall
- enter any dwelling against the will of the owner thereof
- search papers or other effects found therein without the previous
consent of such owner, - having surreptitiously entered said dwelling,
and being required to leave the premises, shall refuse to do so.
Crimes Against Security
Art. 280. Qualified trespass to dwelling
Any private person who shall enter the dwelling of another
against the latter's will…. by means of violence or intimidation
Minimum 2 years, 4 months and 1 day maximum of 6 years
and a fine not exceeding 1,000 pesos.
Bail required P12,000.00

You have the right to refuse entry to anybody, especially collectors.
Ask them WHAT IS THEIR BUSINESS ( more often mag-dala lang ng 1/4 piece of paper yan)
If they request entry, ask for:
1.Their authority from the supposed collection agency
2.Appointment of their Collection Agency from the bank
3.Board Resolution of the bank authorizing such appointment
marami pa - ID,Statement of Account duly signed by authorized
signatory of the bank,etc.and etc.

Normally WALA silang maipakita. Conclusion? they are just there to harass you and milk money from you and its EXTORTION/FRAUD/ESTAFA/DECEIT:
Revised Penal Code states :
..By means of any of the following false pretenses or fraudulent acts executed prior to or simultaneously with the commission of the fraud:
(a) By using fictitious name, or falsely pretending to possess power, influence, qualifications or imaginary transactions, or by means of other similar deceits.
(b)By inducing another, by means of deceit, to sign any document.
Art. 318. Other deceits.
any person who shall defraud or damage another by any other deceit not mentioned
Penalty? why, kulong, of course!

CALL THE POLICE. its time to turn the table against scammers.

see Office Visits here:

Wednesday, January 7, 2009

Hegelian Materialism and Transcendence

Christopher M. Quigley
B.SC., M.I.I.I. Grad., M.A.

James Joyce often stated that history was a nightmare from which he sought to escape. Hegel was the first philosopher to fully incorporate time (history) into his system and thereby he produced the mental framework for advancing socialism and ultimately communism. Under his system of thought the only "time" is human time and its ultimate end product is a closed society where individuality is lost and "time" stops. Thus a nightmare of the "ever bureaucratic present" is replacing the nightmare of "history" around the globe.

Hegel in his masterwork "Phenomenology of Spirit" propounded that the only time that matters is human time, all else (i.e. nature) is space. This human time develops through a "dialectic" process of thesis, antithesis and synthesis. For Hegel reality was all about a struggle for recognition and the story of history is the story of this struggle. Hegelian conflict produces masters and slaves. Masters order society; slaves build society. History is the story of this human action. While Hegel accepted the existence of spirit he rejected the existence of any God, he was a total materialist. Alexander Kojeve explains it as follows:

"Hegel knew that this knowledge cost him dearly. He speaks of a period of total depression that he lived through between the twenty-fifth and thirtieth years of his life. A "hypochondria" that was so severe as to paralyse all his powers, and that came precisely from the fact that he could not accept the necessary abandonment of individuality- that is, actually, of humanity- which the idea of absolute knowledge demanded. But, finally, he surmounted this "hypochondria" and becoming a wise man by that final acceptance of death. He published a few years later the first part of the "System of Science" entitled "Science of the Phenomenology of the Spirit", in which he definitely reconciled himself with all that is and has been, by declaring that THERE WILL NEVER BE ANYTHING NEW ON THE EARTH........ Thus the phenomenology ends with a radical denial of all transcendence."

The end result of this philosophy was a rejection of the divine and a replacement of the role of God by the State. This became the philosophical bedrock for the rise of Socialism and Communism. This mentality accepted that Man was alone and must rely on his own devices to survive and prosper. To quote Hegel:

"Man is negating action, which transforms given being and, by transforming it, transforms itself. Man IS what he IS only to the extent that he BECOMES what he is; HIS TRUE BEING IS BECOMING, TIME, HISTORY; and he becomes, he is history only in and by action that negates the given, THE ACTION OF FIGHTING AND OF WORK........."

"........For dialectical understanding is nothing other than the historical or temporal understanding of the real. Dialectic reveals the trinitary structure of being. In other words, in and by its dialectic the real reveals a present situated between the past and the future, THAT IS, AS A CREATIVE MOMENT, OR ELSE, AGAIN AS A RESULT WHICH IS A PROJECT AND A PROJECT WHICH IS A RESULT-

"........Only the present thus determined by the future and past is a human or historical present......."

Thus in summary, for Hegel, the "dialectical process" or the "concept" of reality is man in the present, focused on future action, determined by his experience of past events. THUS THE FORMULA IS: PRESENT-FUTURE-PAST.

We know this to be the correct interpretation because further on Hegel says;


For my part one can only truly understand the modern march toward global socialism and communism when one understands Hegel. In almost every society today we see five and ten year "economic & social plans". Human beings have become subservient to a FUTURE rather than the PRESENT. In other words the world lives in a suspended state of future orientation. "Nobody is here everybody is there". When one understands the nature of the Hegelian system one can readily comprehend why its teachings were so influential on Marx, Engels and Lenin. Anybody can be made to do anything in the expectation of the future "Utopia". Unfortunately what Marx and Lenin knew, which they did not inform their followers, was that Hegelianism is a closed philosophy, which produces a static society, which has no allowance for individuality. Static societies eventually stop "time" and opportunity is limited due to "statism". This is exactly what is happening all over the world today. Material future orientation is making the whole world "the same" and "time" ( i.e. human time) appears to be the same also. (E. G. the New Year, Easter, Halloween, Thanksgiving and Christmas all blend into one similar event throughout the globe and nothing is "special" anymore because the local human "magic", the mystery and romance have gone and nobody really understands why).

To prevent a monolithic world sameness overtaking every society and destroying individuality folks need to understand the underlying Hegelian materialism surrounding modern culture. You cannot overcome what you do not understand.
Human culture is more than "a plan". The present does matter. Individuality is paramount. Freedom is essential to true peace and happiness. Creativity and individuality, fundamental benchmarks of western culture, need to become heroic ideals again. The socialist Emperor must be seen to have no clothes. TIME HAS NOT STOPPED BECAUSE "GOD IS DEAD"; as Hegel proposed. "God" is alive and is a human knowledge of truth, which accepts that there is transcendence. Human beings
evolved from nature. Therefore Hegel is wrong when he asserts that nature is "space" because the development of human consciousness enabled human beings to move beyond " nature" and transform it, therefore human consciousness is "transcendence" made manifest. This "transcendence" means that the future is not certain as socialists and communists assert, but is free and open and subject to potentials and possibilities as yet unknown. Consciousness proves Hegel false because we now know the following: THAT WHICH WAS NEED NOT NECESSARILY BE, THERE IS FREE WILL.

Thus in essence the spiritual crisis in World events is a crisis in human philosophy. The sophists are alive and kicking and are running the show. Social progressive materialists, of the Hegelian type, are communists in humanist clothing. Freedom and individuality and transcendent creativity need to be championed against statisim, totalitarianism and bureaucratic control. Many would say that this is overstatement but Hegelianism is definitely active and influential. For example, Alexander Kojeve one of the greatest pupils of Hegelian philosopy, was invited to give up lecturing and become one of the architects of the greatest experiments in World socialism, he graciously accepted. He went to Brussels and joined the economic board planning the European Economic Union (now the European Union). Need we say more?

If such socialist "planning" is allowed to flourish unchallenged eventually Europe, America, Asia and India will be crushed under Global institutionalism. The role of individual freedom will be replaced with political opportunism. Western culture needs a reawakening of the essence of the human spirit, which were its hallmark. This spirit once died in the dark ages but miraculously it experienced a rebirth. Do we have the courage, the insight and the philosophical awareness to nurture a new renaissance?


Introduction To The Reading Of Hegel

Lectures On The Phenomenology Of Spirit
Assembled By Raymond Queneau
Cornell University Press

Sunday, January 4, 2009

This Blog Teaches People Not To Pay!

Here's what a blog says about this blog :

.. x x x feels uncomfortable with what this blog is teaching its readers, what do you think? is it just me? :-(

( more interesting though is - That same blog likewise tells people
"How To Get Rich" and guess WHO is laughing all the way to the bank?)

Yes, my friends, It's True!

This blog teaches people NOT to pay. For a thousand reasons.

1. You have no money to pay.

What is so complicated about that? its common sense.

2. You have over-paid already

" Over 50% of the bank's profits comes from its Credit Card
says one bank head.
Now, tell me if this is not true.

3. Your Debt is already P A I D

This was paid via the humiliations,sleepless nights,fears and harassments you got.

4. You do not owe money to collectors.

Collectors act as if they have the right to do all those verbal abuses.
You still want to pay despite what they did? What do you think?

5. The bank is not human.

The bank is merely represented by some people who are "sipsip" and
wants to get promoted by persecuting people- taking away food from
your mouth just to satisfy their ambitions.Its not the bank that
is inhuman. It's the humans who are actually INHUMAN! Nice.

6. Turuan - Where Will I Go?

You want to pay.Go to the bank. What do you get instead?
Demands for immediate payments or snobbery and apathy
( You account is now with our collection agency.)
You call the collection agency. Now what? humiliations, harassments,threats
and rejections.
and legal ek-ek
(Try it)

7. Its The Christian and Muslim Way To Do IT

Usury - the word means the charging of unreasonable, immoral or
relatively high rates of interest.

If you lend money to any of my people who are poor among you,
you shall not be like a moneylender to him; you shall not charge
him interest.
(Bible Exodus, 22:24)

Those who charge usury are in the same position as those controlled
by the devil's influence.
(Qur'an Al-Baqarah 2:275)

In John 11, Caiaphas considers what to do about Jesus, whose influence is spreading. They worry that if they "let him go on like this, everyone will believe in him, and the Romans will come and destroy both our holy place and our nation." Caiaphas makes a political calculation, suggesting that it would be better for "one man" (Jesus) to die than for "the whole nation"( Whole Credit Card Industry) to be destroyed.

Debt at usury is slavery.
The borrower is the servant to the lender.
Deliver us Lord from this bondage!