Tuesday, June 10, 2008
Here's a look at how "confidence" not "meekness" works for you
...hehehe i've really learned a lot from this blog banker and i owe this to you. I really feel so much better now, no more fears despite the fact that i am not yet debt free but somehow i've learned how to handle this kind of situation.
Another incident just a while ago, an account officer from SCB called up looking for me. As usual, i pretended to be somebody else and used different name. Ito yung naging conversation namin.
Collector (C): Ms. Worried please
( Normally pag may maghahanap sa akin whether official business calls or not, pag ako nakareceive ng call palagi ko sinasabi she's out of the resort or office)
Me: Sorry ma'am she's out of the resort right now.
C : Saan ba siya nagpunta?
Me: She went out to government agencies for some official business.
C : Alam mo Ms. X since blah blah blah.... hindi na namin siya nakakausap. sa'ng govt agency ba siya nagpunta? (galit na galit na siya)
Me : Nagpunta siya sa PHIC, BIR, HDMF, SSS... do i have to enumerate pa ba yung itinerary nya ma'am?
C : Ano ba talaga position nya jan?
Me : HR Personnel Ma'am ( I didnt say my exact position title)
C : Eh ikaw ano ba position mo jan.
me : Payroll Officer Ma'am
C : under ka ba nya o same level lang kayo?
Me : same job level
C : alam mo palagi kami tumatawag jan pero ikaw palagi sumasagot ng calls, ikaw lang ba tao jan sa office mo. Nire-relay mo ba mga tawag ko sa kanya at bakit palagi siya out of the office.Pwede ba makuha cellphone number nya
Me : Hindi mo naman siguro pwede questionin yung trabaho ng tao, that's part of her job at wala ka na pakialam don. i can not give you her cell no. and it would be impossible if you dont have her cellphone number. tawagan mo nalang siya if you really want to talk to her kasi she's not in the office nga right now.
C; Yun nga ang problema kasi she's not answering her phone. Maraming beses na kaming tumatawag sa kanya pero panay ring lang yung phone nya.
Me : Well that's not my problem anymore. Hindi ko rin pwede utusan yung tao na she must answer her phone kasi it's personal nga. Tsaka it's her phone not mine.
C: (hala grabe super galit na si manang). ok i think she's hiding. Tell her that this is from the legal office and blah blah blah ( but she failed to mention the name of the bank so i interrupted)
Me : From what bank is this? (pero panay parin satsat nya. non-stop na yung bunganga nya so i said "hey, this is not a business call for Ms Worried nor for me, I am asking you what bank is this kasi ang dami mo ng satsat and im busy. How would i relay to her na tumawag ka na hindi mo pa nga sinasabi kung what bank are you representing)
C : This is from SCB masmaganda siguro kung yung boss nalang ni Ms Worried yung kakausapin ko. Sino ba ang may ari ng company nyo?
Me : The owner is in japan Ma'am baka gusto mo tawagan sa Japan office namin kasi don cya naka base hindi dito
C : Ok can i have the name and tel number
Me : Well im sorry Ma'am but im not in authority to disclose the owner's name and the office number.
C : ( grabe na talaga galit nya ) Ako ba Ms X niloloko mo? You want me to call the owner or Japan office but you are not giving me the number.
Me : Well ma'am binibigay ko lang sa'yo yung gusto mo mangyari. You said "I want to talk to the owner or Ms Worried's boss" then im telling you where's the owner. So what's the problem then? Am I not giving you a favor?
Hayun sa sobra galit nya binagsakan ako ng phone. hehehehe
Ang sarap din kung minsan mag entertain ng pikonin na collectors.
Posted by Ms.Worried
Tuesday, June 10, 2008 3:34:00 PM PHT